Terms and Conditions
On the page https://www.shoptet.cz/ke-stazeni/ you will find a sample of universal terms and conditions with comments and important points, which you can download and adjust according to your needs. Terms and conditions are a necessary part of every online store.
The sample terms and conditions are not part of the service provided and Shoptet is not responsible for any damage. This includes any fines from the Czech Trade Inspection Authority. We always recommend consulting with your lawyers, as it is always necessary to prepare terms and conditions in accordance with your e-shop.
Before posting the terms and conditions on your e-shop, adapt them to your needs, because these terms and conditions are only sample and universal. Pay attention to specific provisions and exceptions for certain types of Goods. For example, the supply of food, beverages or other goods of common consumption supplied to consumers, the sale of tobacco and alcoholic products or the sale of works of art have a different regime in terms of consumer rights. These specifics are not taken into account in our sample. Again, adjust them to your liking. These GTC are mainly for E-shops that sell Goods primarily to consumers. However, a number of provisions in the GTC can be adjusted in relation to the entrepreneur in a better way for you as the seller. If you sell mainly to entrepreneurs, you can, after consulting your legal representative, adjust many provisions to your advantage (for example, rights of defects, withdrawal, etc.).
These general terms and conditions (“Terms”) of the Technical University of Liberec, with its registered office at Studentská 1402/2, Company ID 46747885, e-mail info@tul.cz, telephone number +420 485 351 111 (“We” or “Seller”) are regulated in accordance with the provisions of Section 1751, paragraph 1 of Act No. 89/2012 Coll., Civil Code, as amended (the “Civil Code”), the mutual rights and obligations of You, as buyers, and Us, as sellers, arising in connection with or on the basis of the purchase contract (“Contract”) concluded through the E-shop on the website shop.tul.cz.
All information about the processing of Your personal data is contained in the Principles of Personal Data Processing, which can be found here https://www.tul.cz/univerzita/uredni-deska/ochrana-osobnich-udaju/.
The provisions of these Terms and Conditions are an integral part of the Contract. The Contract and the Terms and Conditions are drawn up in the Czech language. We may unilaterally amend or supplement the Terms and Conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms and Conditions.
As you certainly know, we primarily communicate remotely. Therefore, for our Contract, means of distance communication are used that allow us to reach an agreement without the simultaneous physical presence of Us and You, and the Contract is thus concluded remotely in the E-shop environment, via the website interface (“E-shop web interface”).
If any part of the Terms and Conditions contradicts what we have jointly approved as part of the process of your purchase on Our E-shop, this specific agreement will take precedence over the Terms and Conditions.
I. SOME DEFINITIONS
1. Price is the financial amount that you will pay for the Goods;
2. Shipping Price is the financial amount that you will pay for the delivery of the Goods, including the price for its packaging;
3. Total Price is the sum of the Price and the Shipping Price;
4. VAT is the value added tax according to applicable legal regulations;
5. Invoice is a tax document issued in accordance with the Value Added Tax Act for the Total Price;
6. Order is your irrevocable proposal to conclude a Contract for the purchase of Goods with Us;
7. User account is an account established on the basis of the data provided by you, which allows the storage of the entered data and the history of the ordered Goods and concluded Contracts;
8. You are a person purchasing from Our E-shop, legally referred to as a buyer;
9. Goode are everything that you can buy from the E-shop.
II. GENERAL PROVISIONS AND INSTRUCTIONS
1. The purchase of Goods is possible only via the web interface of the E-shop.
2. When purchasing Goods, you are obliged to provide Us with all information correctly and truthfully. We will therefore consider the information you provided to Us when ordering the Goods to be correct and truthful.
III. CONCLUSION OF THE CONTRACT
1. The Contract with Us can only be concluded in the Czech language.
2. The Contract is concluded remotely via the E-shop, and the costs of using remote communication means are paid by You. However, these costs do not differ in any way from the basic rate that You pay for using these means (in particular, for access to the Internet), so You do not have to expect any additional costs charged by Us beyond the Total Price. By submitting the Order, You agree that We use remote communication means.
3. In order to conclude the Contract, You must create a draft Order on the E-shop. This draft must include the following information:
a) Information about the Goods being purchased (in the E-shop, You mark the Goods that You are interested in purchasing by clicking the "Add to Cart" button);
b) Information about the Price, Shipping Price, payment method for the Total Price and the requested method of delivery of the Goods; this information will be entered when creating an Order proposal within the user environment of the E-shop, while information about the Price, Shipping Price and Total Price will be provided automatically based on the Goods you have selected and the method of delivery;
c) Your identification and contact details used to deliver the Goods, in particular your name, surname, delivery address, telephone number and e-mail address;
d) In the case of a Contract on the basis of which we will deliver the Goods to you regularly and repeatedly, also information on how long we will deliver the Goods to you.
4. During the creation of the Order proposal, you can change and check the data until the time of its creation. After checking, you will create the Order by pressing the "Order binding for payment" button. Before pressing the button, you must confirm your familiarity with and agreement to these Terms and Conditions, otherwise it will not be possible to create an Order. A checkbox is used for confirmation and agreement. After pressing the "Order binding for payment" button, all completed information will be sent directly to Us.
5. We will confirm your Order as soon as possible after it is delivered to Us by a message sent to your e-mail address specified in the Order. The confirmation will include a summary of the Order and these Terms and Conditions. Our confirmation of the Order concludes a Contract between Us and you. The Terms and Conditions in the wording effective on the date of the Order form an integral part of the Contract.
6. There may also be cases when we will not be able to confirm the Order. This applies in particular to situations where the Goods are not available or cases where you order a larger number of Goods than is allowed by us. However, we will always provide you with information about the maximum number of Goods in advance in the E-shop and it should therefore not be surprising to you. If there is any reason why we cannot confirm the Order, we will contact you and send you an offer to conclude the Contract in an amended form compared to the Order. In such a case, the Contract is concluded when you confirm our offer.
7. If an obviously incorrect Price is stated in the E-shop or in the Order proposal, we are not obliged to deliver the Goods to you at this Price even if you have received confirmation of the Order and therefore the Contract has been concluded. In such a situation, we will contact you immediately and send you an offer to conclude a new Contract in an amended form compared to the Order. In such a case, the new Contract is concluded when you confirm Our offer. If you do not confirm Our offer within 3 days of its sending, we are entitled to withdraw from the concluded Contract. An obvious error in the Price is considered to be, for example, a situation where the Price does not correspond to the usual price at other sellers or a figure is missing or left out.
8. In the event that the Contract is concluded, you are obliged to pay the Total Price.
9. If you have a User Account, you can place an Order through it. However, even in such a case, you are obliged to check the correctness, truthfulness and completeness of the pre-filled data. The method of creating an Order is the same as in the case of a buyer without a User Account, but the advantage is that you do not need to fill in your identification data repeatedly.
10. In some cases, we allow you to use a discount on the purchase of Goods. To provide a discount, you need to fill in the information about this discount in the predetermined field within the Order proposal. If you do so, the Goods will be provided to you with a discount.
IV. USER ACCOUNT
1. Based on your registration in the E-shop, you can access your User Account.
2. When registering a User Account, you are obliged to provide all entered data correctly and truthfully and to update it in the event of any changes.
3. Access to the User Account is secured by a username and password. With regard to these access data, you are obliged to maintain confidentiality and not provide this data to anyone. In the event of their misuse, we are not responsible for this.
4. The User Account is personal, and you are therefore not entitled to allow third parties to use it.
5. We may cancel your User Account, especially if you do not use it for more than 1 year, or if you breach your obligations under the Agreement.
6. The user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software equipment.
V. PRICE AND PAYMENT TERMS, RESERVATION OF OWNERSHIP
1. The price is always stated in the E-shop, in the Order proposal and of course in the Contract. In the event of a discrepancy between the Price stated for the Goods in the E-shop and the Price stated in the Order proposal, the Price stated in the Order proposal will apply, which will always be identical to the price in the Contract. The Order proposal also states the Price for shipping, or the conditions under which shipping is free.
2. The total price is stated including VAT, including all fees stipulated by law.
3. We will request payment of the Total Price from you after the conclusion of the Contract and before the Goods are handed over. You can pay the Total Price in the following ways:
a) By bank transfer. We will send you payment information within the Order confirmation. In the case of payment by bank transfer, the Total Price is payable within 20 days.
b) By card online. In such a case, payment is made via the payment gateway Comgate, a.s., and payment is governed by the terms and conditions of this payment gateway, which are available at: https://www.comgate.cz/platebni-brana. In the case of payment by card online, the Total Price is payable immediately.
c) By cash on delivery. In such a case, payment is made upon delivery of the Goods as opposed to handing over the Goods. In the case of payment by cash on delivery, the Total Price is payable upon receipt of the Goods.
d) In cash upon personal collection. The Goods can be paid in cash upon receipt at Our premises. In the case of payment in cash upon personal collection, the Total Price is payable upon receipt of the Goods.
4. The invoice will be issued in electronic form after payment of the Total Price and will be sent to your e-mail address. The invoice will also be physically attached to the Goods and available in the User Account.
5. Ownership of the Goods shall pass to You only after You have paid the Total Price and taken delivery of the Goods. In the case of payment by bank transfer, the Total Price shall be paid by crediting it to Our account, in other cases it shall be paid at the time of payment.
VI. DELIVERY OF GOODS, TRANSFER OF RISK OF DAMAGE TO THE GOODS
1. The goods will be delivered to you in the manner of your choice, and you can choose from the following options:
a) Personal collection at the store or university library;
b) Personal collection at the delivery points of Zásilkovna;
c) Delivery via Zásilkovna transport companies;
2. The goods can only be delivered within the Czech Republic.
3. The delivery time of the goods always depends on their availability and on the chosen method of delivery and payment. The expected delivery time of the goods will be communicated to you in the Order confirmation. The time stated in the E-shop is only indicative and may differ from the actual delivery time. In the case of personal collection at the establishment, we will always inform you about the possibility of collecting the goods via e-mail.
4. After receiving the Goods from the carrier, you are obliged to check the integrity of the packaging of the Goods and, in the event of any defects, immediately notify the carrier and Us. If there is a defect in the packaging that indicates unauthorized manipulation and entry into the shipment, you are not obliged to take over the Goods from the carrier.
5. If you violate your obligation to take over the Goods, with the exception of cases under Article VI.4. of the Terms and Conditions, this does not result in a breach of Our obligation to deliver the Goods to You. At the same time, the fact that you do not take over the Goods does not constitute a withdrawal from the Contract between Us and You. However, in such a case, We have the right to withdraw from the Contract due to Your material breach of the Contract. If We decide to exercise this right, the withdrawal is effective on the day We deliver this withdrawal to You. Withdrawal from the Contract does not affect the right to payment of the Price for Transportation, or the right to compensation for damage, if any.
6. If, for reasons arising on your part, the Goods are delivered repeatedly or in a manner other than that agreed in the Contract, you are obliged to compensate Us for the costs associated with this repeated delivery. We will send you the payment details for paying these costs to your e-mail address specified in the Contract and they are due 14 days from the delivery of the e-mail.
7. The risk of damage to the Goods passes to you at the moment you take over the Goods. If you do not take over the Goods, with the exception of cases pursuant to Article VI.4 of the Terms and Conditions, the risk of damage to the Goods passes to you at the moment you had the opportunity to take over the Goods, but did not take over for reasons on your part. The transfer of the risk of damage to the Goods means that from that moment on you bear all consequences associated with the loss, destruction, damage or any depreciation of the Goods.
8. If the Goods were not listed as in stock in the E-shop and an approximate availability time was stated, we will always inform you in the event of:
a) an extraordinary failure in the production of the Goods, and we will always inform you of the new expected availability time or information that it will not be possible to deliver the Goods;
b) a delay in the delivery of the Goods from Our supplier, and we will always inform you of the new expected delivery time.
9. If we are unable to deliver the Goods to you even within 30 days of the expiry of the delivery time of the Goods specified in the Order confirmation, for any reason, both We and You are entitled to withdraw from the Contract.
VII. RIGHTS FOR DEFECTIVE PERFORMANCE
1. We guarantee that at the time of transfer of risk of damage to the Goods pursuant to Article VI.7 of the Conditions, the Goods are free from defects, in particular that:
a) they have the properties that we have agreed with you, and if they have not been expressly agreed, then those that we have stated in the description of the Goods, or those that can be expected with regard to the nature of the Goods;
b) they are suitable for the purposes that we have stated or for purposes that are usual for Goods of this type;
c) they correspond to the quality or design of the agreed sample, if the quality or design was determined according to the sample;
d) they are in the appropriate quantity and weight;
e) they meet the requirements imposed on them by legal regulations;
f) they are not encumbered by third party rights.
2. Rights and obligations regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).
3. In the event that the Goods have a defect, i.e. in particular if any of the conditions under Article VII.1 are not met, you may notify Us of such defect and exercise your rights arising from defective performance (i.e. claim the Goods) by sending an e-mail or letter to Our addresses specified in Our identification data. You may also use the sample form provided by Us for the claim, which forms Annex No. 1 to the Conditions. In exercising the right to remedy the defect, you must choose how you want to resolve the defect, and you cannot subsequently change this choice without Our consent, except in cases under Article 7.4. We will handle the complaint in accordance with the right to remedy the defect that you have exercised. If you do not choose to resolve the defect, you have the rights specified in Article 7.5 even in situations where the defective performance was a material breach of the Contract.
4. If the defective performance is a material breach of the Contract, you have the following rights:
a) to remedy the defect by delivering new Goods without defects or by delivering the missing part of the Goods;
b) to remedy the defect by repairing the Goods;
c) to obtain a reasonable discount on the Price;
d) to withdraw from the Contract.
If you choose a solution under points a) or b) and We do not remove the defect in this way within the reasonable period that we have stated, or we inform you that we will not remove the defect in this way at all, you have the rights under points c) and d), even if you did not initially request them as part of the complaint. At the same time, if you choose to remove the defect by repairing the Goods and We find that the defect is irreparable, we will notify you and you can choose another method of removing the defect.
5. If the defective performance is an insignificant breach of the Contract, you have the following rights:
a) to remove the defect by delivering new Goods without the defect, or by delivering the missing part of the Goods;
b) to remove the defect by repairing the Goods;
c) to receive a reasonable discount on the Price.
However, if We do not remove the defect in time or refuse to remove the defect, you have the right to withdraw from the Contract. You may also withdraw if you cannot use the Goods properly due to repeated occurrence of defects after repair of the Goods or in the event of a larger number of defects in the Goods.
6. In the event of a material or immaterial breach, you may not withdraw from the Contract or request delivery of a new item if you cannot return the Goods in the condition in which you received them. However, this does not apply in the following cases:
a) if the condition of the Goods has changed as a result of an inspection to detect a defect;
b) if the Goods were used before the defect was discovered;
c) if the impossibility of returning the Goods in an unchanged condition was not caused by your actions or omissions;
d) if you sold, consumed or altered the Goods in normal use before the defect was discovered; if this only happened partially, you are obliged to return the part of the Goods that can be returned and in such case you will not be refunded the part of the Prices corresponding to your benefit from using part of the Goods.
7. Within 3 days of receiving the complaint, we will confirm to your e-mail address that we have received the complaint, when we received it and the expected duration of the complaint settlement. We will settle the complaint without undue delay, but no later than 30 days from its receipt. The period may be extended by mutual agreement. If the period expires in vain, you may withdraw from the Contract.
8. We will inform you by e-mail about the settlement of the complaint. If the complaint is justified, you are entitled to compensation for the costs reasonably incurred. You are obliged to prove these costs, e.g. with receipts or confirmations of the price of transport. If the defect has been remedied by delivering new Goods, you are obliged to return the original Goods to Us, but We will cover the costs of this return.
9. If you are a business, you are obliged to report and point out the defect without undue delay after you could have discovered it, but no later than three days after receiving the Goods.
10. If you are a consumer, you have the right to exercise the right to claim defective performance for a defect that occurs in consumer Goods within 24 months of receiving the Goods.
11. The provisions regarding the right to claim defects do not apply in the case of:
a) Goods that are sold at a lower Price, for a defect for which a lower Price was agreed;
b) wear and tear of the Goods caused by their normal use;
c) used Goods for a defect of
VIII. WITHDRAWAL FROM THE CONTRACT
1. Withdrawal from the Contract, i.e. termination of the contractual relationship between Us and You from its inception, may occur for the reasons and in the manner specified in this article, or in other provisions of the Terms and Conditions in which the possibility of withdrawal is expressly stated.
2. If you are a consumer, i.e. a person purchasing the Goods outside the scope of your business activity, you have the right, in accordance with the provisions of §1829 of the Civil Code, to withdraw from the Contract without giving a reason within 14 days from the date of delivery of the Goods. If we have concluded a Contract, the subject of which is several types of Goods or the delivery of several parts of the Goods, this period shall not begin until the date of delivery of the last part of the Goods, and if we have concluded a Contract, on the basis of which we will deliver the Goods to you regularly and repeatedly, it shall begin on the date of delivery of the first delivery. You may withdraw from the Contract in any demonstrable manner (in particular by sending an e-mail or letter to Our addresses listed in Our identification data). You may also use the sample form provided by Us for withdrawal, which is Annex No. 2 to the Terms and Conditions.
3. However, even as a consumer, you may not withdraw from the Contract in cases where the subject of the Contract is:
a) Goods, the Price of which depends on fluctuations in the financial market independent of Our will and may occur during the withdrawal period from the Contract;
b) delivery of alcoholic beverages, which can only be delivered after the expiry of thirty days and whose Price depends on fluctuations in the financial market independent of Our will;
c) Goods that have been modified according to Your wishes or for Your person;
d) Goods that are subject to rapid deterioration and Goods that have been irreversibly mixed with another after delivery;
e) Goods in sealed packaging that have been removed from the packaging and cannot be returned for hygiene reasons;
f) delivery of an audio or video recording or computer program if the original packaging has been damaged;
g) delivery of newspapers, periodicals or magazines;
h) delivery of digital content, if it was not delivered on a tangible medium and was delivered with your prior express consent before the expiry of the withdrawal period from the Contract and We have informed You that You do not have the right to withdraw from the Contract.
4. The withdrawal period pursuant to Article VIII.2 of the Terms and Conditions is deemed to have been observed if You send Us a notification during that period that You are withdrawing from the Contract.
5. In the event of withdrawal from the Contract, the Price will be refunded to You within 14 days from the effective date of the withdrawal to the account from which it was credited, or to the account selected for withdrawal from the Contract. However, the amount will not be refunded before you return the Goods to Us or before you prove that they have been sent back to Us. Please return the Goods to Us clean, if possible including the original packaging.
6. In the event of withdrawal from the Contract pursuant to Article VIII.2 of the Terms and Conditions, you are obliged to send the Goods to Us within 14 days of withdrawal and you bear the costs associated with returning the Goods to Us. On the other hand, you are entitled to a refund of the Shipping Price, but only in the amount corresponding to the cheapest offered method of delivery of the Goods that we offered for the delivery of the Goods. In the event of withdrawal due to the fact that We breach the concluded Contract, We also cover the costs associated with returning the Goods to Us, but again only up to the amount of the Shipping Price in the amount corresponding to the cheapest offered method of delivery of the Goods that we offered for the delivery of the Goods.
7. You are liable to Us for damages in cases where the Goods are damaged as a result of Your handling of them in a manner other than that which is necessary to handle them with regard to their nature and properties. In such a case, We will invoice You for the damage caused after the Goods are returned to Us and the due date of the invoiced amount is 14 days. If We have not yet refunded the Price to You, We are entitled to offset the claim for costs against Your claim for the refund of the Price.
8. We are entitled to withdraw from the Contract at any time before We deliver the Goods to You if there are objective reasons why it is not possible to deliver the Goods (in particular reasons on the part of third parties or reasons arising from the nature of the Goods), including before the expiry of the period specified in Art. VI.9. of the Conditions. We may also withdraw from the Contract if it is obvious that You have provided intentionally incorrect information in the Order. If you purchase goods as part of your business activity, i.e. as an entrepreneur, we are entitled to withdraw from the Contract at any time, even without giving a reason.
IX. DISPUTE RESOLUTION WITH CONSUMERS
1. We are not bound by any codes of conduct in relation to buyers within the meaning of the provisions of Section 1826, paragraph 1, letter e) of the Civil Code.
2. We ensure the handling of consumer complaints via the electronic address [TO BE ADDED]. We will send information about the handling of the complaint to the buyer's electronic address.
3. The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID: 000 20 869, internet address: http://www.coi.cz, is responsible for the out-of-court resolution of consumer disputes arising from the Contract. The online dispute resolution platform located at the internet address http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer, who is a consumer, arising from a purchase contract concluded by electronic means.
4. The European Consumer Centre Czech Republic, with its registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
X. FINAL PROVISIONS
1. If Our and Your legal relationship contains an international element (for example, we will send goods outside the territory of the Czech Republic), the relationship will always be governed by the law of the Czech Republic. However, if you are a consumer, this agreement does not affect your rights arising from legal regulations.
2. We will deliver all written correspondence with you by electronic mail. Our e-mail address is listed under Our identification data. We will deliver correspondence to your e-mail address specified in the Agreement, in the User Account or through which you contacted us.
3. The Agreement may only be amended on the basis of our written agreement. However, we are entitled to amend and supplement these Terms, but this amendment will not affect already concluded Agreements, but only Agreements that will be concluded after the effectiveness of this amendment. However, we will only inform you about the change if you have created a User Account (so that you have this information in case you order new Goods, but the change does not give you the right to terminate, as we do not have a concluded Contract that could be terminated), or if we are to deliver the Goods to you regularly and repeatedly under the Contract. We will send you information about the change to your e-mail address at least 14 days before the effective date of this change. If we do not receive a termination notice from you for the concluded Contract for regular and repeated deliveries of Goods within 14 days of sending the information about the change, the new terms and conditions will become part of our Contract and will apply to the next delivery of Goods following the effective date of the change. The notice period in the event that you submit a termination notice is 2 months.
4. In the event of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational disruptions, subcontractor outages, etc.), we are not liable for damage caused as a result of or in connection with force majeure, and if the force majeure lasts for more than 10 days, we and you have the right to withdraw from the Contract.
5. The Annex to the Terms and Conditions is a sample complaint form and a sample withdrawal form.
6. The Contract, including the Terms and Conditions, is archived in electronic form by us, but is not accessible to you. However, you will always receive these Terms and Conditions and the Order confirmation with a summary of the Order by e-mail and will therefore always have access to the Contract even without our cooperation. We recommend that you always save the Order confirmation and the Terms and Conditions.
7. These Terms and Conditions come into effect on 1 January 2025.
Addressee: Technická univerzita v Liberci, Studentská 1402/2, Liberec.
Filing a complaint
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Good that are being complained about: |
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Prefered method for the handling of the complain or bank account number for providing a discount: |
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I also request a confirmation of the claim stating when I excercised the right, what the claim contains, including the date and method of handling the claim
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Signiture:
Addressee: Technická univerzita v Liberci, Studentská 1402/2, Liberec.
I hereby declare that I withdraw form the Contract:
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E-mai: |
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Specific Goods from the contract: |
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Method for returning recieved funds, or bank account number: |
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If the buyer is a consumer, he has the right, if he ordered goods via the e-shop of the Technical University of Liberec (the "Company") or another means of distance communication, except for the cases specified in Section 1837 of Act No. 89/2012 Coll., the Civil Code, as amended, to withdraw from the already concluded purchase contract within 14 days from the date of receipt of the goods, without giving a reason and without any penalty. The buyer shall notify the Company of this withdrawal in writing to the address of the Company's premises or electronically to the e-mail address specified in the sample form.
If the buyer, who is a consumer, withdraws from the purchase contract, he shall send or hand over to the Company without undue delay, no later than 14 days from the withdrawal from the purchase contract, the goods he received from it.
If the buyer, who is a consumer, withdraws from the purchase contract, the Company shall return to him without undue delay, no later than 14 days from withdrawal from the purchase contract, all funds (purchase price of the delivered goods) including delivery costs that it received from him on the basis of the purchase contract, in the same way. If the buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Company, the Company will refund the buyer the costs of delivery of the goods only in the amount corresponding to the cheapest method of delivery offered. The Company is not obliged to return the funds received to the buyer before the buyer hands over the goods to it or proves that he has sent the goods to the Company.
Date:
Signiture: